Privacy Policy

Welcome to Callixe (“Site,” “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit or use our services, make a purchase on callixe.com (“Site”), or otherwise communicate with us (collectively, the “Services”). “You” and “your” refer to anyone who interacts with our Services, including visitors, customers, or other individuals.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy


We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on the Site with a revised “Last Updated” date.

Personal Information We Collect & How We Use It

Information You Provide Directly

  • Contact details: name, address, phone number, email
  • Order details: billing/shipping address, payment confirmation
  • Account information: username, password, security questions
  • Shopping behavior: cart activity, purchases, reviews, loyalty points
  • Customer support messages: details you provide in communications

Information We Collect Automatically (Usage Data)

  • Device, browser, IP address, network data
  • Pages visited, time spent, interactions
  • Collected via cookies, pixels, and similar technologies

Information from Third Parties

  • Vendors like Shopify and payment processors
  • Ad platforms and analytics tools

We use this information to:

  • Provide and improve our Services
  • Process payments and orders
  • Manage accounts and shipping
  • Communicate with users
  • Promote security and prevent fraud
  • Send marketing communications (where permitted)

Cookies


We use cookies and similar technologies to enhance your experience, improve functionality, and for analytics and advertising. You can manage cookie preferences through your browser settings. Blocking cookies may impact your experience.

Our Site does not respond to “Do Not Track” signals.

Disclosure of Personal Information


We may share your information with:

  • Service providers (e.g., payment processors, IT support, shipping)
  • Marketing and business partners
  • Affiliates within our corporate group
  • In the event of a business transfer (e.g., merger)
  • To comply with legal obligations or protect rights

We do not sell or use sensitive personal information without your consent.

Third-Party Links


Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

Children’s Privacy


Our Services are not intended for children. We do not knowingly collect data from individuals under 16. If you believe a child has shared personal information with us, contact us to have it removed.

Security & Data Retention


While we implement security measures, no system is 100% secure. We retain personal data only as long as needed to fulfill the purposes outlined in this Policy or comply with legal obligations.

Your Rights


Depending on your location, your rights may include:

  • Accessing the personal information we hold about you
  • Requesting corrections or deletion of your data
  • Receiving a copy of your data (data portability)
  • Opting out of sales, sharing, or targeted advertising
  • Limiting or objecting to processing
  • Withdrawing consent
  • Appealing a denied request

You can manage communication preferences via unsubscribe links or by contacting us.

We may request verification of your identity before fulfilling certain requests. Authorized agents may submit requests on your behalf.

Complaints


If you’re dissatisfied with how we handle your data, you may contact us directly. If unresolved, you can lodge a complaint with your local data protection authority (EEA users: List of Supervisory Authorities).

International Users


We may store and process your data outside your country. For EEA transfers, we rely on standard contractual clauses or approved transfer mechanisms.

Contact Us


For privacy-related inquiries or to exercise your rights, contact us at:

  • Email: [email protected]
  • Mail: 330 North Brand Boulevard, STE 700, Glendale, CA, 91203, US

Callixe is the data controller unless otherwise specified.